Bonjour
Mise a jour de notre probleme avec Travel2be:
Le 18 Mai, apres ouverture d’un ticket, nous recevons ce message nous informant un remboursement dans les 7 jours… Et depuis rien n’est arrive. Je n’arrive meme plus a ouvrir de ticket
D’autres personnes rencontrent-elles les memes soucis ?
Travel2be, comment doit-on proceder ?
Merci
Customer Service cust.serv@travel2be.com via email.travelagency.tech dim. 17 mai 21:17 À moi Traduire le messageDésactiver pour : anglaisDear Mr. /Ms.BACQUET,
Thank you for contacting us.
We inform you that your repayment is in process and will be made in the next 7 days using the same payment method used to make the purchase. Once this time period has passed, you may verify this reimbursement by checking your bank account.
Please contact your bank to confirm that they have processed the repayment.
We remind you that, as indicated in the General Conditions, processing and administrative fees are non-refundable.
Do not hesitate to contact us if you require further information.