Bonjour,
J’ai bien noté qu’il valait mieux réserver les billets de train avant de partir, du moins les longs trajets, bien sûr, mais si nous avons un changement de date dans notre planning, peut-on annuler et les billets sont-ils remboursés? et comment le sont-ils?
Merci
linihila
5
Normalement les billets de train sont remboursésen partie si tu réserves directement sur le site de train public en tout cas(par le biais d’un agent / hôtel je ne suis pas sûre), par contre saufamélioration, tu ne reçois pas toujours le remboursement 
J’ai perdu un ARJamshedpur-Kolkata comme ça mais pour quelques euros j’ai fini par arrêter deles relancer
Si tu réserves à l’avance sur IRTC, tu devrais voir les conditionsau moment de payer. Tout dépend de quand tu annules et de la classe réservée.
Et voici en passant les conditions, comme ça pas de doute:
https://www.irctc.co.in/beta_htmls/itktcanc_new.html
Procedure for Cancellation of I-TicketsCancellation of tickets before departure of trains: Cancellation of I-Ticketscan be done at any computerised reservation counter across the country and acancellation ticket obtained. NO CASH REFUND will be given. Service Charge isalso not refundable. The refund amount will be credited to the respectivecredit card account electronically, the following day of cancellation. Refundof fare shall be made after deduction of cancellation charge of the fare asfollows:If a RAC/waitlisted is cancelled then Rs. 30/- (Per Passenger) shall bededucted If a confirmed ticket is cancelled more than 48 hrs before thescheduled departure of the train, flat cancellation charges shall be deducted @Rs.120/- for AC First Class/Executive Class, Rs.100/- for AC 2 Tier/FirstClass, Rs. 90 for AC 3 Tier/AC Chair car/ AC 3 Economy, Rs.60/- for SleeperClass and Rs.30/- for Second Class. Cancellation charges are perpassenger. If a confirmed ticket is cancelled within 48 hrs and up to 6hours before the scheduled departure of the train, cancellation charges shallbe 25% of the fare subject to the minimum flat rate mentioned in the aboveclause.Cancellation of tickets after departure of trains:I-Tickets can also becancelled in the above manner, at the boarding station, within 6 hours beforethe scheduled departure of the train and upto two hours irrespective ofdistance, cancellation charges will be 50% of the fare subject to the minimumflat rate mentioned in the above clause. To cancel tickets after the aboveperiod: *** Surrender the I-Ticket with the Station Master and obtain aTicket Deposit Receipt. *** Prefer your claim for refund to the followingaddress attaching the original copy of the Ticket Deposit Receipt: GeneralManager (Operations), General Manager (Operations),Indian Railway Catering andTourism Corporation Ltd.1stFloor, Internet Ticketing CentreIRCA Building, StateEntry Road,New Delhi - 110055 *** IRCTC will process the refund claim with theRailway Administration and refund granted by the Railway shall be credited toyour credit card account *** Refund claims under above clause may require atleast 90days or more for processing. Cancellation of I-tickets in case oftrains cancelled:I-Ticket can be cancelled up to 72 hrs after the scheduleddeparture of train at any computerised reservation counter.The above rules ofIndian Railways are subject to change without prior notice